A family from Dimona contacted the insurance company after their apartment was damaged. The insurance company announced that their policy covers none of the damage and that the couple supplied the company with incorrect details, accusing them of fraudulent intent. This was also the response of the insurance company to our office's first response to them.
After we filed a claim with the court, the insurance company paid this week the full amount of the damage, the total sum of NIS 130,000. Do not deal alone with insurance companies.